IT services Trois-Rivières
Overview of our services

IT services in Trois-Rivières

OKTO Solutions supports companies in the management, security and modernization of their IT environment through a flexible, scalable and tailored offering.

Our IT services in Trois-Rivières, as well as throughout Quebec, include:

  • IT support for users

  • Microsoft 365 and Microsoft Azure management

  • Cybersecurity and data protection

  • Backup and disaster recovery

  • Strategic IT support and vCIO

  • Automation and integration of AI solutions

IT services in Trois-Rivières
A modern platform at the service of our clients

A modern platform at the heart of our services

Bring together your company's data and systems
Bring together your company's data and systems
Centralizing your information makes your management easier
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Serving 5,000+ customers across 75+ countries

4.9 out of 5 stars

We create the best customer experience
We create the best customer experience
An overview of the support needed to deliver excellent service.
What this actually brings you
Increased transparency regarding services provided
Structured technical support
Clear tracking of requests
faster execution
Increased transparency
Centralized support service
Secure customer portal
Project monitoring
Contract and service management
Analysis and dashboards
Automation and artificial intelligence
Services

Managed services

Managed services involve entrusting the complete or shared management of your IT environment to a specialized team.

Managed services

Proactive managed services for your business

In practical terms, OKTO Solutions proactively manages the monitoring, technical support, maintenance, security, and evolution of your IT environment. Rather than only intervening when a problem arises, we act continuously to prevent incidents, optimize performance, and reduce risks, while fostering proactivity and continuous improvement within your business.

Examples of managed services offered

Managed IT services
Co-managed IT services
Computer Security
Cloud services
Strategic IT Plan
A dedicated technical advisor (vCIO) acts as a virtual IT director
Proactive monitoring and incident prevention
Structured and responsive technical support
Unlimited technical support and remote assistance
Enhanced security and data protection
Continuous optimization of IT performance
Account management and workstation configuration
Network and connectivity management
Updates, patches and optimization of workstations and servers
Clear visibility into the state of your environment
Managed backups and business continuity
IT services Trois-Rivières
IT services Trois-Rivières
Consultation
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Consultation with an expert

Our consultations are designed to support companies at every stage of their IT evolution, whether for a one-off need or a long-term vision.

Flexible and scalable solutions

Pre-designed monthly packages, proactive modules and à la carte services that can be combined according to your needs, budget and the evolution of your business.

More strategic option (vCIO)

Management, security and evolution of your IT environment

Recommended option (balanced and clear)

Trusted IT partner for Quebec businesses

Professional services

Professional services for your business

In practical terms, OKTO Solutions supports you in the planning, design, and implementation of structured IT projects tailored to your business objectives. Our professional services modernize your IT environment, improve security, and optimize your operations, while ensuring rigorous and controlled execution.

Whether for a one-off project or a larger transformation, we intervene with a strategic, methodical and results-oriented approach.

Examples of professional services offered

Strategic IT Management and Planning
Cybersecurity and Compliance Projects
Local infrastructure and servers
Cloud migrations and projects
Collaboration and modern workspace
Acquisition and deployment of solutions
Application migration and modernization
Automation and business intelligence
digital transformation
Cyber ​​insurance
Grant support
Website creation
Visual identity, brand image and logo creation

And much more. We invite you to schedule a consultation to find out.

IT services Trois-Rivières
IT services Trois-Rivières

Prepaid hours bank

Flexible time credits that can be used for consulting, projects or technical support, with advantageous rates and better cost predictability.

Package services with partner benefits

Structured monthly offers including partner discounts, proactive support, continuous optimization of your IT environment and significantly more advantageous rates.

One-off interventions by the hour

Professional services billed by the hour for specific, urgent or non-recurring needs, without long-term commitment.