Privacy Policy
At OKTO Solutions, protecting the personal information of our clients, partners, and visitors is a top priority. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information, in accordance with Quebec's Law 25.
Privacy Officer (POO)
For any questions, requests to access, rectify or delete your personal information, you can contact our manager:
Name: Antonio Pazzi - Privacy Officer
Email: info@oktosolutions.ca
Phone: 450-231-3836
Information we collect
When you use our website or fill out a form (contact, submission, appointment booking, IT diagnostic, etc.), we may collect:
-First and last name
-Email
address -Phone number
-Company name
-Role within the company
-IP address
-Information submitted in the form fields
Why we collect this data
Responding to your requests and communicating with you;
Offering our IT services, assessments, diagnostics and follow-ups;
Sending you relevant information (IT security, important notices, news, etc.);
Ensuring a personalized and secure experience
; Preventing fraud and protecting our systems;
OKTO Solutions never sells your personal information.
Cookies
We use cookies to:
Remember your preferences
, improve the user experience
, understand site performance,
analyze navigation to optimize our content, and
ensure certain essential functionalities (security, forms, sessions).
You can disable cookies in your browser, but some features may not work correctly.
Your rights (Law 25)
Request access to your personal information;
Request the correction of inaccurate data;
Withdraw your consent to its use;
Request the deletion of your data (unless otherwise legally required);
Receive clear information on the use of your data
Data hosting
Our data may be hosted:
In Quebec
, in Canada
, in the United States or in other regions depending on the services used (e.g. Microsoft 365, Google Analytics, Cloudflare).
In all cases, OKTO Solutions ensures that protections equivalent to or greater than those required by Law 25 are in place.
Communication to third parties
We only share your personal information when necessary, and only with:
Our (secure) technology service providers,
Partners necessary for the provision of the service (e.g., diagnostic tools),
Legal authorities if required
. We do not sell or trade any personal information.
Data analysis
We use analytics and security tools such as:
Google Analytics,
Microsoft Clarity,
and security tools (Cloudflare, application firewall, anti-bot filters).
These tools help us to:
Understand the use of our site
, detect anomalies and suspicious activity,
and improve performance and security.
The analyzed data is anonymized when possible.