Managed IT services for Quebec SMBs
Hand your entire IT operation to a dedicated team. OKTO Solutions takes care of your workstations, servers, network and cloud: proactive monitoring, user support, security and maintenance, all for a predictable monthly cost.
Your IT managed from A to Z
With managed IT services, OKTO Solutions becomes your IT department. We monitor, maintain, secure and grow your environment, so you never have to hire or manage an in-house team.
You get a single point of contact, proactive work instead of reactive fixes, and a predictable monthly bill instead of unexpected emergencies.
Most SMBs have neither the volume nor the budget for a full in-house IT team. Managed services give you an entire team, from technicians all the way up to a vCIO, for a fraction of the cost of one hire.
We monitor your systems around the clock and fix problems before they stop your operations. Fewer outages, fewer emergencies, more time for your business.
Managed services suit SMBs with no in-house IT team, or those who want to stop depending on a vendor they only call when something breaks. If IT slows you down instead of serving you, this is the right model.
If you already have someone handling IT in-house, the co-managed model is probably the better fit: we work alongside your team rather than replace it.
A clear monthly plan replaces unpredictable invoices. You know what to expect, and we have every reason to keep things running well rather than pile up service calls.
Frequently asked questions about managed IT services
It's a model where OKTO Solutions takes charge of your entire IT for a monthly plan: support, monitoring, security, maintenance and planning. You have no in-house team to manage.
With managed services, we take care of everything. With co-managed IT, we work alongside your in-house IT staff and cover what they don't have the time or the expertise to handle.
No. Managed services are designed for SMBs with no IT department. We become your IT team.
End-user support is included in the Standard and Complete plans. The Base plan covers monitoring and protection without user support.
Both. Most requests are handled quickly and remotely, and we come on site when it's needed, in Trois-Rivières and anywhere in Quebec.
We start with a free consultation and a portrait of your environment. Then we recommend the right plan and schedule the handover without interrupting your operations.
Leave your IT to us
We assess your environment free of charge and tell you exactly what we would take on. No commitment.