IT services in Boucherville for industrial companies and small businesses
Boucherville is first of all an industrial park of nearly 7 square kilometres where 664 companies employ more than 24,000 people. Warehousing, distribution, food processing, life sciences: this is warehouse and shift work IT, a long way from classic office IT.
OKTO Solutions covers this territory from Trois-Rivières, remotely first, with planned visits. We have no premises in Boucherville.
The Boucherville industrial park in numbers
The City of Boucherville publishes the breakdown of its industrial park, based on March 2021 data from Développement économique de l agglomération de Longueuil. The Edison park holds 348 companies and 14,853 jobs. The Lavoisier park holds 167 companies and 8,847 jobs. The remaining sectors add 149 companies and 1,111 jobs. The total is 664 companies and 24,811 jobs.
The City names four leading sectors: food processing, logistics and distribution, transport, and life sciences. Highway 20 cuts the park in two, Highway 30 runs a few kilometres away, and three airports plus a port are reachable from the park. That is what explains the density of distribution centres serving Quebec and the American northeast. The city itself has more than 42,000 residents.
That reality moves the centre of gravity of the IT work. In a warehouse, the real network is not the one upstairs in the offices. It is the one carrying barcode scanners between the aisles, label printers at the dock and terminals mounted on the forklifts. A wireless access point in the wrong spot stops a loading dock as surely as a power failure.
The second breaking point is the management system: orders, inventory, shipping. When it goes down, the company does not slow down, it stops. Its backup and its restore have to be proven, not merely configured.
How OKTO serves Boucherville
Boucherville is the closest of the South Shore cities we cover: about 138 km from Trois-Rivières, roughly two hours on Highway 40 and then the tunnel. That changes nothing about our usual frankness. We have no office, no warehouse and no technician posted there.
Remote, continuously
On site, planned
On the question that always comes first in a warehouse, the coverage hours, here is the exact answer. Everyday support is offered Monday to Friday, 8 a.m. to 5 p.m. Eastern Time. Outside those hours, a 24/7 emergency line answers outages that stop the organization. It is included in the Complete package and offered as an option in the others.
That line is for blocking outages, not for everyday support: a forgotten password at 2 a.m. is not an emergency. An emergency is picked up remotely as soon as it reaches us, and a visit is arranged with an announced arrival time when the problem is physical.
The services we deliver in Boucherville
A selection cut for distribution, manufacturing and food processing.
Why Boucherville companies hand us their IT
We are not next door to your loading dock. So here is what we bring instead, and every item can be checked.
In practice, that means a particular inventory report or an alert shaped around your warehouse terminals gets written by us, not queued behind a software vendor roadmap.
Your questions about our services in Boucherville
No. No premises in the industrial park and none anywhere else in town. Our head office is in Trois-Rivières and Boucherville is part of the area we serve.
About 138 km by road, roughly two hours from Trois-Rivières. It is the closest of the South Shore cities we cover.
Yes, and it is one of the jobs that requires a visit. Warehouse coverage is designed on site: rack height, metal aisles, refrigerated zones, dead spots at the docks. We measure before we propose anything.
We pick the file up remotely as soon as it reaches us and we work on the restore. Outside normal hours, the 24/7 emergency line covers outages that stop the operation. It is included in the Complete package and available as an option in the others, and the exact scope is written into the service agreement.
Our offer targets manufacturing businesses, distributors and technical services companies, which describes a good part of the park. We name no client on this site, because we have no written permission to do so.
A backup that has never been restored is a hypothesis. We include restore tests in the ongoing work and hand you the result, rather than a green light on a dashboard.
The neighbouring cities we serve
See also IT services in Longueuil, in Saint-Lambert and in Montreal, or the whole region on IT services on the South Shore.
Let us keep your operations running
A first conversation is there to find what, today, would stop your shipments. No commitment.