OKTOsolutions 
Rosalie Baulie Review published on Google Thank you for the exploratory meeting. Edit: six months later, the service is still flawless and fast, and the changes have greatly improved our day to day. Thanks again!
Translated from French
Trois-Rivières, and everywhere in Quebec
Managed IT Services
for Quebec SMBs
OKTO Solutions handles IT for Quebec SMBs: managed IT services, cybersecurity, Microsoft 365 and cloud infrastructure. Our office is in Trois-Rivières and we serve the Mauricie region, the Quebec City area, Laval, Montreal and the South Shore.
- Nothing to sign for the first call
- A real person answers, in English
The technology we deploy and keep in good health
What we take on
One partner for everything that touches your systems
Most small businesses juggle four vendors: one for the workstations, one for the cloud, one for security, one for the website. None of them talk to each other, and every problem turns into a debate about whose fault it is. Handing over the whole thing puts an end to that.
Managed IT services
Monitoring around the clock, patching, an inventory of the device fleet and maintenance. Your whole IT department, without the hiring.
See the serviceIT support
A workstation that will not boot on a Monday morning, a printer with a mind of its own, email that stopped going out. A team that answers, not an automated acknowledgement.
See the serviceCybersecurity
Detection and response running on every endpoint, two-factor authentication, filtering, and security awareness training for staff.
See the serviceMicrosoft 365
Migration, licences matched to real usage, Teams and SharePoint built properly, and data governance sorted out before Copilot gets switched on.
See the serviceCloud and Azure
When the cloud is worth it, we migrate. When it is not, we say so. Then we keep the monthly bill under control.
See the serviceBackup and disaster recovery
A backup that has never been restored does not count. We test it, we document how long a full restart takes, and we show you the result.
See the serviceHow it goes
It starts with a look at what you have, not with a sales pitch
The first meeting is there to understand what you own and what is costing you time. Out of it comes a written picture of your device fleet, your backups and your Microsoft 365, plus a plain statement of what should change. Even when the honest answer is that your current provider is doing the job.
- Weeks 1 to 3Infrastructure and security audit, kickoff meeting, transition plan.
- Weeks 3 to 8Rollout of the management and security tools, documentation, first corrections.
- Weeks 8 to 12Results review, long-range IT plan and roadmap for the next 12 months.
Professional services
Our philosophy
We love technology, but what drives us above all is its concrete impact on our clients: more efficient teams, more stable operations, better security, and less wasted time.
A dedicated team
IT experts who know your business. A human, proactive approach aligned with your day-to-day reality.
Get to know usStrategic guidance
vCIO guidance: master plan, project prioritization, IT budget and aligning technology with your goals.
See the vCIO moduleProjects and growth
Modernization, cloud migration, security and automation. Projects delivered in a structured, transparent way.
See our packagesSupport and management
Continuous monitoring, cybersecurity and fast assistance. Fully managed, or co-managed with your internal team.
See managed services100+clients supported since the team began
15 yearsof combined experience in infrastructure and security
24/7monitoring of workstations and servers under a plan
34public Google reviews, for a 5.0 out of 5 rating
Figures as of September 5, 2026. OKTO Solutions Inc. is a Quebec company founded in 2025, with its office in Trois-Rivières.
Three ways to work together
Pick the commitment that fits where you are
Some companies want to hand over everything. Others keep an internal team and look for backup. Others just have one project to get done. All three work.
Most common
Monthly plan
For organizations that want quiet weeks and a budget that holds still. We run the device fleet, either on our own or in co-managed IT with your team.
- Predictable monthly cost
- Monitoring and security included
- Three levels: Base, Standard, Complet
Backup
Block of hours
For internal teams that want reinforcement at the moment it counts. A prepaid block of hours, used whenever you need it.
- Blocks of 10, 20 or 50 hours
- No expiry date imposed
- Access to the same specialists
One-off
Single project
For an isolated need or a first collaboration. One project, one migration or one incident, with nothing to sign.
- Billed per intervention
- Scope and schedule agreed up front
- No commitment on duration
Security and compliance
The day it happens, everyone turns and looks at IT
A compromised Microsoft 365 account, an invoice paid into the wrong bank account, files encrypted on a Friday night. None of that is rare any more, and none of it is reserved for large companies. What separates a bad day from a bad year is whatever was put in place beforehand.
- Detection and response on every endpoint, watched continuously
- Two-factor authentication and conditional access on Microsoft 365
- Security awareness training for staff and phishing simulations
- Incident register and Quebec’s Law 25 obligations kept current
Emergency service
Emergency service available
Think you’re under a cyberattack, or want an expert to quickly assess your situation?
Fast response from a cybersecurity specialist to assess the risks, contain the incident and guide you right away.
Development and artificial intelligence
We do not only resell licences, we build
OKTO designs custom software, company ERPs included, and puts artificial intelligence where it actually saves time. Our own internal platforms run in production every single day, and that is what tells us what holds up and what breaks.
Application and web development
ERPs, client portals, integrations between systems that were never meant to talk.
Custom software developmentArtificial intelligence
The email that becomes a ticket, the invoice that files itself, the summary that writes itself.
Artificial intelligence at work Rosalie Baulie Review published on Google 
Isabelle L. Review published on Google Thank you a thousand times! We knew we were behind technologically, but not that far behind. Thank you so much for your professionalism, I highly recommend you.
Translated from French
We had the opportunity to work with OKto Solutions on a strategic project involving the integration and optimization of technology platforms. Their team stood out for its professionalism, its rigour and its ability to properly understand both the operational and the technical stakes. Communication was smooth throughout the project, and their solution-oriented approach greatly helped the work move forward. A reliable and competent partner that we recommend without hesitation for technology and integration projects.
Translated from French
Alexandra Lorion Review published on Google One thing to say: literally my saviours! I am far from an IT pro, but with this professional and skilled team everything becomes simple. Whatever your project or your request, they will find the right solution. Thanks a thousand times.
Translated from French
Excellent service, I highly recommend them.
Translated from French
Amazing service!!
Patrick Desgroseilliers Review published on Google Great service and great advice, focused on transparency and on the human side. Thumbs up!!
Translated from French
Where we work
An office in Trois-Rivières, technicians across Quebec
Most requests are settled remotely, often within the hour. When the job needs hands on site, somebody drives out.
Before you switch it on
Is Microsoft 365 Copilot worth it in a small business?
Copilot answers from whatever a user is already allowed to open. So the honest first step is the cleanup of your SharePoint permissions, not the licence. Without that pass, it happily surfaces the salary file to the whole company. Our Microsoft 365 service covers that cleanup, and the virtual CIO module decides where the licences actually pay for themselves.
Questions and answers
The questions we get asked the most
If yours is not here, a five-minute call usually settles it.
What IT services do you offer to small businesses in Quebec?
OKTO Solutions provides full managed IT services: user support, 24/7 monitoring of the device fleet, managed cybersecurity with EDR and MDR, Microsoft 365 administration, Azure cloud, verified backups and disaster recovery, Law 25 compliance, a virtual CIO module for planning, custom software development and automation driven by artificial intelligence. The office is in Trois-Rivières and technicians work across Montreal, Laval, the South Shore, Brossard, Boucherville, the Quebec City area and all of Mauricie.
What is the difference between the Base, Standard and Complet plans?
Base covers 24/7 proactive monitoring, basic cyberdefence and essential backup, without user support. Standard adds user support, workstation and server maintenance, verified backups and a quarterly review. Complet adds advanced cybersecurity with MDR and SIEM, the 24/7 emergency line, a guaranteed response time, vulnerability management and a long-range IT plan. The three plan names stay in French because that is how they appear in every contract.
Do you serve businesses outside Trois-Rivières?
Yes. The main office sits in Trois-Rivières, in the Mauricie region. Technicians also work in Montreal, in Laval, on the South Shore as far as Longueuil and Brossard, in Boucherville and around Quebec City. The vast majority of requests are settled remotely, the same day. On-site visits are scheduled when the job calls for it, for cabling, a server replacement or a batch of new workstations.
How long does a full IT takeover take?
About 90 days. Weeks 1 to 3 cover the infrastructure and security audit, the kickoff meeting and the transition plan. Weeks 3 to 8 cover the rollout of management tools, security products and documentation. Weeks 8 to 12 cover the results review, the long-range IT plan and the roadmap. Day-to-day support, on the other hand, starts in the first week.
Can we keep our in-house technician?
Yes, and that is exactly what co-managed IT is for. Your internal person keeps the work they do well and the knowledge that makes them useful every day, and OKTO takes the rest: monitoring, patching, security, evening emergencies and the projects that need extra hands. Who owns what is written down before the first day, so nobody steps on anybody’s toes.
Do you build custom software?
Yes. Alongside the managed services, OKTO designs web and internal applications, client portals, company ERPs and integrations between systems that refuse to talk to each other. Artificial intelligence and automation go into a process when they save real time, not before. OKTO builds and runs its own platforms every day, which gives a fair idea of what holds up in production and what does not.
What is a vCIO and what does it do for a small business?
A virtual CIO is a shared-time IT director. That person builds the long-range IT plan, ranks the projects, prepares the technology budget for the year and keeps the link between the technology and the business objectives. At OKTO it is an optional module added to a plan, offered at three levels: Essentiel, Standard and Stratégique.
How do I book a first meeting?
By phone at 450 231-3836, by email at info@oktosolutions.ca, or through the form on the contact page. The first meeting is there to understand the situation, look at the state of the IT equipment and say plainly what should change. No commitment, no fee.
First call
Twenty minutes is enough to tell whether we are the right partner
We look at your device fleet, your backups and your Microsoft 365, then we tell you what we would do. No commitment, and no sales speech.