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services IT in Saint-Lambert | OKTO Solutions

Computer services in Saint-Lambert

Saint-Lambert is a city on Montreal's South Shore that is home to many SMEs in the professional and commercial sectors. OKTO Solutions supports these businesses with managed IT services, proactive cybersecurity, and comprehensive management of their Microsoft 365 environment.

Our IT services in Saint-Lambert, as well as throughout Quebec, include:

  • IT support for users

  • Microsoft 365 and Microsoft Azure management

  • Cybersecurity and data protection

  • Backup and disaster recovery

  • Strategic IT support and vCIO

  • Automation and integration of AI solutions

Computer services in Saint-Lambert
Microsoft 365

Microsoft 365

Computer services in Saint-Lambert

Microsoft 365 is a comprehensive platform that brings together the essential tools for modern work. It centralizes communications, files, and applications while ensuring a high level of security. When properly configured, Microsoft 365 becomes a reliable, high-performing, and scalable environment, aligned with the real needs of the business and its users.

SMEs in Saint-Lambert and the surrounding areas, including Brossard and Longueuil, find in OKTO Solutions a local IT partner. Our teams manage their Microsoft 365, secure their workstations, and provide prompt support to maintain daily productivity.

Integration and Security

Integration and Security Microsoft 365

Integration

The integration of Microsoft 365 aims to provide a modern, stable, and secure work environment tailored to the company's needs. This step includes the structured implementation of accounts, access, and collaborative services, while ensuring a smooth transition without any disruption to operations.

Security

Security is built in from the start, with the application of Microsoft best practices for protecting identities, data, and devices. This includes configuring access management, protecting against phishing and ransomware, and strengthening the organization's overall security posture.

features Key of Microsoft 365

Multi-factor authentication (MFA/2FA) enabled for all users
SSO (Single Sign-On) to centralize and secure access to applications
Connection restrictions by country and geographical control of access
Continuous monitoring of suspicious connections and abnormal activity
Advanced protection against phishing, ransomware and account compromise
Microsoft Teams: setup, best practices, channels, meetings, policies
Secure identity and access management (Conditional Access policies)
Structuring and securing file sharing with OneDrive and SharePoint
Data governance and user permission control
Integration and support for the use of Microsoft Copilot (AI)
Optimizing productivity and workflows through automation and AI

security Advanced and protection continuous

Protecting your Microsoft 365 environment is a priority. We strengthen account security with multi-factor authentication for all users and enforce geographic restrictions to block connections from unauthorized areas. Unusual activity and suspicious access attempts are continuously monitored to prevent compromise.

collaboration Effective and well -structured

Microsoft 365 offers powerful collaboration tools, but using them correctly is essential. We support you in setting up and optimizing Teams, OneDrive, and SharePoint to structure teamwork, secure file sharing, and improve communication flow. Our goal is to make collaboration simple, efficient, and tailored to your specific needs.

Leveraging intelligence artificial with Microsoft Copilot

Microsoft Copilot integration brings AI directly into your work tools. We help you use it to automate tasks, accelerate content creation, and optimize daily processes. The result: increased user productivity without compromising data security and control.

Azure

Azure cloud environment

Computer services in Saint-Lambert

Azure is a robust and scalable cloud environment that allows you to centrally host, secure, and manage your IT resources. It offers the flexibility needed to support your applications, data, and services, while ensuring high availability, advanced security, and optimal cost control tailored to your business needs.

At OKTO Solutions, we support businesses with IT services in Saint-Lambert and throughout Quebec to structure, secure and optimize their Microsoft Azure environment and IT infrastructure.

Integration and Security

Integration and security of environment cloud Azure

Integration

Integrating with Azure enables the deployment of a flexible, stable, and scalable cloud infrastructure tailored to the company's current and future needs. This step includes the structured implementation of resources, networks, and services, while ensuring a controlled and seamless transition without operational disruptions.

Security

Security is built into the design of the Azure environment. We apply Microsoft best practices to protect identities, resources, and data, including access control, network segmentation, and proactive monitoring. The goal is to strengthen the overall security posture while maintaining performance and reliability.

features Key of environment Azure

Centralized identity management with Azure Entra ID (formerly Azure AD)
Multi-factor authentication (MFA) for administrative and user access
Role-Based Access Control (RBAC)
Secure network segmentation (VNets, subnets, NSG)
Secure access to resources via VPN or Azure Bastion
Real-time security monitoring and alerts (Azure Monitor, Defender for Cloud)
Advanced protection for workloads and hosted data
Automated backups and disaster recovery plans
Azure cost optimization and consumption monitoring
Scalable environment ready for automation and AI
Optimizing productivity and workflows through automation and AI

security Advanced and protection continuous

Protecting your Azure environment relies on constant monitoring and advanced security controls. Access is strictly controlled, abnormal activity is detected quickly, and resources are protected against internal and external threats.

infrastructure cloud Flexible and high-performance

Azure allows you to quickly adapt resources to your business's growth and needs. We structure your environment to ensure performance, availability, and scalability, while maintaining precise control over costs and operations.

Foundation ready for automation and AI

The Azure environment provides a solid foundation for automation, intelligent service integration, and the use of artificial intelligence. It allows for scaling to modern solutions without major infrastructure overhauls.

Security

Computer Security

Cybersecurity is no longer optional for Quebec businesses. Attacks targeting SMEs are constantly increasing and often exploit simple but critical vulnerabilities. It is essential to know the actual security level of your environment, identify weaknesses, and implement concrete measures to reduce risks before an incident occurs.

Computer services in Saint-Lambert

At OKTO Solutions, we support businesses with IT services in Saint-Lambert and throughout Quebec to assess their security posture, correct vulnerabilities and strengthen the protection of their IT environment before an incident occurs.

Integration and Security

An approach designed for the realities of SMEs

SMEs face unique cybersecurity challenges. We offer comprehensive services designed to protect cloud, on-premises, and hybrid environments, while respecting operational and budgetary constraints.

Security

Our team will assist you in securing your entire infrastructure, from user identity to data protection and access.

Our services cybersecurity

Security posture assessment and vulnerability analysis
Support for cyber insurance and insurers' requirements
User awareness and training
Securing backups and disaster recovery plans
Securing Microsoft 365
Ransomware protection
Email security and advanced filtering
Protection of user identities and accounts
Securing remote access
Multi-factor authentication (MFA / 2FA)

protection Email

Emails remain a primary attack vector. Phishing, fraud, and identity theft attempts are becoming increasingly credible. A single breach can open the door to more serious attacks such as ransomware or extortion.

protection Identity

The theft of credentials is now facilitated by the Dark Web and highly targeted phishing campaigns. Identity protection makes it possible to limit access to systems, even when passwords are compromised, and to significantly reduce the risk of intrusion.

protection Ransomware

Ransomware attacks have become more complex and destructive. They target not only data encryption but also data exfiltration. A well-structured cybersecurity strategy, combined with managed IT services, helps prevent these scenarios and limit their impact.

VCIO

Strategic IT Plan (VCIO)

Computer services in Saint-Lambert

We offer structured IT strategic support, designed to support your business growth, mitigate unforeseen events, and ensure constant alignment between your technologies and business objectives. Our approach is long-term and aims to provide a clear, secure, and scalable vision for your IT.

At OKTO Solutions, we support businesses with IT services in Saint-Lambert and throughout Quebec to ensure a clear, secure and scalable IT vision.

Integration

support IT Strategic aligned with your growth

SMEs operate in an increasingly complex technological environment where security, performance, and long-term planning are essential. We offer structured IT support designed to foster your growth, mitigate risks, and align your technologies with your business objectives, all while respecting your operational and budgetary constraints.

Integration

We support you in setting up and optimizing your IT environment to ensure a stable, secure, and scalable infrastructure. This includes system structuring, identity and access management, and data protection, for an environment ready to support your operations and growth.

Our services VCIO

Strategic vision geared towards performance and security
Assessment of potential impacts on operations
Appropriate and realistic mitigation recommendations
Three-year IT roadmap with clear priorities
Budgets planned and projects aligned with business objectives
An evolving plan, periodically revised to adapt to your reality
Three-year IT roadmap with clear priorities
Budgets planned and projects aligned with business objectives
An evolving plan, periodically revised to adapt to your reality

Advisor IT Strategic Designated (vCIO)

From the outset of the collaboration, you will be assigned an experienced IT consultant. They will act as a virtual IT director and become your strategic point of contact. Their role is to ensure that your technology decisions support your daily operations while also aligning with your medium- and long-term vision.

analysis risk IT and cybersecurity

IT risk management is essential for SMEs. We conduct a structured assessment of your environment to identify vulnerabilities, potential threats, and priority areas for intervention. This analysis allows us to target the most critical risks and recommend concrete measures tailored to your specific situation.

plan IT Strategic for 1-3 years

Your IT consultant works with you to build a long-term vision for your technology environment. A three-year strategic IT plan is developed, including project planning, budgets, and timelines. This plan aims to support business growth while mitigating risks and optimizing IT investments.

Artificial intelligence (AI)

At OKTO Solutions, we support businesses with IT services in Saint-Lambert and throughout Quebec to ensure a clear, secure and scalable IT vision.

Integration of artificial intelligence (AI)

Computer services in Saint-Lambert

We offer structured IT strategic support, designed to support your business growth, mitigate unforeseen events, and ensure constant alignment between your technologies and business objectives. Our approach is long-term and aims to provide a clear, secure, and scalable vision for your IT.

Integration

Integrating intelligence artificial into daily operations 's your company

Repetitive tasks, information searches, and recurring questions hinder productivity. When used effectively, AI can reduce these obstacles and help employees focus on higher-value activities.

Our approach aims for a concrete and progressive adoption of AI, adapted to the reality of SMEs.

Our Services Integration ( Artificial Intelligence AI )

Identifying AI use cases relevant to your organization
Integrating AI into existing tools and processes
AI-enhanced automation of repetitive tasks
Deployment of AI assistants for operational and internal needs
Creating intelligent knowledge bases
Regulation of the use of public and private AI
Good safety and compliance practices (including Law 25)
Support for change management and adoption by teams

A approach progressive and -oriented results

Rather than launching complex and lengthy projects, we favor an iterative approach based on continuous improvements. Each initiative aims to quickly demonstrate its value and serve as a foundation for further development.

Get ahead now

AI adoption has become a strategic imperative for SMEs. Starting now, in a structured and gradual manner, allows you to develop the right reflexes and reap lasting benefits. We support you in choosing the right tools, implementing best practices, and integrating AI as a concrete and measurable advantage for your organization.

governance Safe and responsible AI

The use of AI must be within a clear and secure framework. We help you define usage rules, protect sensitive data, and ensure regulatory compliance. This allows your teams to leverage AI with confidence, without exposing the organization to unnecessary risks.

Co-managed IT services

Co-managed IT services

Computer services in Saint-Lambert

At OKTO Solutions, we support businesses with IT services in Saint-Lambert and throughout Quebec to support internal teams and evolve their IT environment in a structured and secure way.

Your IT team knows your business inside and out. But between daily support, system stability, and projects to deliver, there's rarely any time left for what truly creates value and moves the organization forward.

Integration

approach co-managed OKTO Solutions

OKTO Solutions does not replace your internal team. We support it, structure it, and empower it to achieve more.

Every co-managed collaboration begins with an essential foundation: infrastructure management. This ensures that your critical systems are continuously monitored, updated, secured, and operational.

Next, you activate only the services that meet your priorities.

modules Available

User support
Cybersecurity
IT Strategic Planning
Project management and delivery
Shared tools and automation
Shared tools and advanced productivity (unified PSA and RMM)
Self-service portals
Self-service portals
Process automation
Integration of artificial intelligence
Centralized documentation

operation Simple and flexible

  • Start with infrastructure management, a mandatory foundation.

  • Add only the services required according to your actual needs.

  • Strengthen your IT department without hiring or operational burdens.

What you earn

A freed-up IT team for high-value tasks; a stable, secure, and predictable infrastructure; faster, better-managed project delivery; and a partner who adapts to your reality and pace

Your team , strengthened by OKTO Solutions

We provide the expertise, tools, and operational capacity. You retain control, visibility, and decision-making.

Automation

Automation of repetitive tasks

Computer services in Saint-Lambert

At OKTO Solutions, we believe that productivity comes from the intelligent use of technology. Our managed services include practical support to automate repetitive tasks and integrate artificial intelligence into daily operations.

We support businesses with IT services in Saint-Lambert and throughout Quebec to optimize their operations, improve team efficiency and take full advantage of modern technologies.

Integration

Why automate?

Because your teams waste time every day on manual, repetitive, and low-value tasks. These tasks can and should be automated.

Using tools like Microsoft Power Automate, integrated with Microsoft 365 and your existing systems, we implement automations that reduce errors, free up time, and increase operational efficiency.

Our approach: simple automations with a high impact

Examples automations common

Automatic sending of preparatory documents before a meeting
Onboarding a new client, including generating communications and support steps
Onboarding a new employee with automatic activation of access, tasks, and follow-ups
Adding an employee to a new team with sharing of the right tools and resources
Creation of a new project with generation of communications and start-up steps
Automatic notifications for employee birthdays and key dates
Bookings via Microsoft Bookings with CRM integration and automated tracking
Ticket automation, tracking, and escalation via HaloPSA
Synchronization of assets, users and projects between IT tools and the CRM
Automated approval management (access, purchases, IT changes) with traceability
Automatic creation of management reports and dashboards for management

savings Time and productivity increased

  • Significant reduction in manual and repetitive tasks, allowing teams to focus on high value-added activities.

processes More reliable and standardized

Reduction of human error through consistent, documented and reproducible automated workflows.

visibility and control Improved

Access to automated tracking, reports and dashboards offering better decision-making and improved operational management.

Support

IT Support

Computer services in Saint-Lambert

OKTO Solutions offers structured and personalized IT support, provided by a team familiar with your environment. Assistance is available by phone, chat, email, scheduled appointments, and on-site support, depending on your needs. Support is offered from 8 a.m. to 5 p.m., with 24/7 emergency service.

We support businesses with IT services in Saint-Lambert and throughout Quebec to ensure reliable, fast and tailored support for their specific needs.

Remote support

assistance Fast frictionless ,

Our remote support center gives you direct access to a qualified technician by phone, email, or customer portal. You get a fast response, without unnecessary intermediaries.

You speak directly to a technician, without:

  • unnecessary sorting

  • recall deadline

  • message left in a voicemail

Support is offered Monday through Friday, from 8 a.m. to 5 p.m.

Our approach: simple automations with a high impact

Examples automations common

Automatic sending of preparatory documents before a meeting
Onboarding a new client, including generating communications and support steps
Onboarding a new employee with automatic activation of access, tasks, and follow-ups
Adding an employee to a new team with sharing of the right tools and resources
Creation of a new project with generation of communications and start-up steps
Automatic notifications for employee birthdays and key dates
Bookings via Microsoft Bookings with CRM integration and automated tracking
Ticket automation, tracking, and escalation via HaloPSA
Synchronization of assets, users and projects between IT tools and the CRM
Automated approval management (access, purchases, IT changes) with traceability
Automatic creation of management reports and dashboards for management

support Chat

Instant assistance

Need a quick answer without calling? Chat support, accessible via our customer portal, allows you to chat in real time with a qualified technician.


An effective solution for quickly resolving everyday issues.
Available Monday to Friday, from 8 a.m. to 5 p.m.

Support Emergency 24/7

Assistance at all times

Your operations don't stop at 5 p.m. In case of an emergency in the evening, at night or on weekends, our 24/7 emergency support service is available to ensure the continuity of your business.

appointment support Personalized

According to your schedule

Easily schedule an appointment with a technician through our online portal. You choose the time that suits you best, for targeted and efficient support.

support IT On- site

On-the-ground presence tailored to your reality

Upon request, our technicians can intervene directly in your company, on a planned or recurring basis, part-time or full-time according to your needs.


Human support that is effective and aligned with your environment.

Propel your business into the future.

We offer a full range of professional services designed to support companies in their technological evolution, improve their performance and strengthen their security.

At OKTO Solutions, we support businesses with IT services in Saint-Lambert and throughout Quebec to optimize, secure and evolve their IT environment.