Trois-Rivières, serving all of Quebec 450 231-3836 info@oktosolutions.ca
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Demo sites: health care

Website design for medical, dental and veterinary clinics and pharmacies

A clinic website should show current opening hours, let patients book online, say which services are covered by the RAMQ or by insurance and explain what to do in an emergency. Forms collect only what is needed, because Quebec's Law 25 treats health information as sensitive personal information.

. 4 demo websites. The brands, copy and images in these demos are invented for demonstration purposes.

Demo websites: Health

Home page of the Pharmacie Lavande demo website, neighbourhood pharmacy

Health

Pharmacie Lavande

Neighbourhood pharmacy

A 3D porcelain mortar fills with lavender as you scroll; three-step prescription refills and live opening hours.

Home page of the Clinique dentaire Florès demo website, dental clinic

Health

Clinique dentaire Florès

Dental clinic

Clear water light ripples on the home page, then the photo of the treatment room grows as you scroll until it fills the screen.

Home page of the Clinique vétérinaire Le Refuge demo website, veterinary clinic

Health

Clinique vétérinaire Le Refuge

Veterinary clinic

A warm veterinary clinic: an arched photo opens to full screen, services scroll sideways and an appointment takes three clicks.

What do patients look for on a clinic website?

Patients open a clinic website for practical reasons. Is it open right now? Can I get an appointment this week? Will I be billed for this? A private medical clinic should say plainly whether its doctors participate in the public plan and what patients pay out of pocket. A dental clinic does well to separate routine care, dental emergencies and longer treatments such as orthodontics. Hours are kept current from a single source, statutory holidays included, so no one ends up at a locked door. On mobile, the phone number stays tappable at the top of every page, because plenty of people will still call.

How does Law 25 affect a clinic's booking form?

Health information counts as sensitive personal information under Quebec's Law 25. On a clinic website, that changes some very concrete details. The booking form asks for a name, a way to reach the person and a general reason for the visit, not a medical history. The privacy policy names the person in charge of protecting personal information and says how long requests are kept. Analytics tools and advertising pixels wait for consent, especially on booking pages, where they could link a visitor to a type of care. When the clinic already uses booking software, the site sends people straight to it instead of routing requests through email.

How can a pharmacy or veterinary clinic stand out online?

A neighbourhood pharmacy is judged on how easy refills are. Customers want to enter a prescription number, pick when they will come by and know when it is ready. The site also lists counter services such as vaccination or blister packs. For a veterinary clinic, the question that comes up most is emergencies: what do you do on a Sunday night when the dog swallowed something? The page says where to go after hours, then introduces the vets, the animals they treat and preventive care. In both cases a professional order regulates advertising, and client testimonials go up only if its rules allow them.

What a clinic website needs

ElementWhy it matters
Current hours, holidays includedNobody makes the trip only to find the door locked.
Online bookingPatients book when it suits them, even when the front desk is closed.
Covered and non-covered servicesPatients know ahead of time what they will be billed.
Emergency instructionsA clear page sends people to the right place without tying up the phone line.
Forms limited to what is neededHealth information is sensitive under Law 25.

What comes with your website

Your site is hosted in Québec, backed up, secured, monitored day and night and kept current for Google and AI search: see everything that comes with it. See everything that comes with your website

FAQ

Frequently asked questions: Health

Can a clinic website take appointments online?
Yes. The site can open the booking module of the software the clinic already uses, or a calendar built into the site. Either way, it asks for as little information as possible and the confirmation goes straight to the patient.
Can a dental clinic post patient reviews on its website?
No. The Quebec dentists' code of ethics bans testimonials in advertising (s. 3.09.10), and the Ordre des dentistes guidelines add that you should not solicit them or point to them. The site leans on the team, the services offered and online booking instead. For other health professions, we check that order's code before posting anything of the kind.
How do online prescription refills work for a pharmacy?
The customer enters their name, prescription number and when they want to come by. The pharmacy receives the request through a secure channel and confirms when it is ready. The Pharmacie Lavande demo shows this in three steps.
Are the clinics shown real clinics?
No. Clinique Mélèze, Clinique dentaire Florès, Clinique vétérinaire Le Refuge and Pharmacie Lavande are demo sites with made-up brands. They show layouts and features a real clinic can adapt.
How much does a site like these cost, and how long does it take to go live?
The price is set after a no-commitment scoping meeting, based on the number of pages, the languages, the copy to write and features like booking or an online store. A simple showcase site goes live quickly; an online store or a client portal takes longer. If you have a fixed date, we build the schedule around it.
Do I own the website?
Yes. The domain name is registered in your name, the copy, images and analytics are yours, and the code is handed over on request.

Does one of these sites feel like you?

Tell us which one and tell us about your business. We will come back with a mockup in your colours and a clear price.