OKTO Solutions is seeking an IT Systems and Project Administrator in Trois-Rivières to manage the IT infrastructure of businesses. The role includes server administration, Microsoft 365 management, cybersecurity, and optimizing IT environments for SMEs.
Systems Administrator – Projects
At OKTO Solutions, we value inclusion and diversity. We know that people from neurodiversity or underrepresented groups sometimes hesitate to apply when they don't meet all the stated criteria.
Our hiring decisions are based on experience, potential, and passion. If you wish to apply and require reasonable accommodations during the recruitment process, please let us know. You can also inform us of your preferred pronouns at any point during the process.
About OKTO Solutions
With strong combined expertise in information technology, OKTO Solutions has positioned itself as a trusted partner in managed and co-managed IT services for Quebec SMEs. We support a bilingual clientele from multiple sectors and focus on long-term relationships based on trust, transparency, and concrete results.
Our growth is primarily driven by referrals from satisfied clients, a testament to our commitment to delivering real business value. At OKTO Solutions, technology is never an end in itself. It is a lever for improving the security, productivity, and sustainability of the businesses we support.
Our ambition is clear: to become a leading IT services provider for SMEs in Quebec, helping our clients be better protected, more efficient, and future-proof. In a predominantly remote work environment, you will be part of a passionate, collaborative, and excellence-driven team. If continuous improvement and making a real impact on clients motivate you, we would like to meet you.
The role
OKTO Solutions is seeking a Systems Administrator – Projects to join its project delivery team. You will be responsible for the analysis, technical planning, and execution of diverse IT projects for our clients, in collaboration with internal teams and stakeholders.
This role is key to ensuring structured, secure deployments that comply with industry best practices.
Stimulating environment
Each day brings its own set of new challenges. You will thrive in a dynamic environment where continuous learning, diverse issues, and rapid adaptation are part of the daily routine. Your ability to manage multiple priorities will be leveraged to accelerate your professional development.
Variety of clients and environments
As an MSP, we work with a wide variety of clients, industries, and IT architectures. This environment is ideal for deepening your technical skills, strengthening your customer service approach, and developing your professional judgment.
Practical application in the field
In addition to remote support, you may be required to work directly with clients to apply your expertise. IT specialists who have demonstrated a high level of expertise can join an on-site technician pool, with compensation.
Telework
After the training period and once you have achieved autonomy, you will be able to benefit from our flexible teleworking policy, with the possibility of working remotely or coming to the office for events or team activities.
Main responsibilities
Technical planning of projects
Develop technical work plans based on the scope validated with the client
Define the steps, dependencies, timelines and technical constraints
Ensure adherence to budget and deadlines
Environmental analysis
Analyze the client's existing IT infrastructure
Collect all the technical information necessary for the execution of the project
Identify potential risks, dependencies, and challenges
Deployment of IT solutions
Install, configure and deploy various IT solutions
Deploy environments such as firewalls, switches, wireless networks, Microsoft 365, Exchange, anti-spam solutions, backups, etc.
Apply security standards and MSP best practices
Documentation and monitoring
Produce and maintain clear and complete technical documentation
Update the information in the internal tools
Ensure traceability of changes and configurations
Collaboration and knowledge transfer
Communicating changes effectively to support teams
Ensure a structured transfer of knowledge at the end of projects
Collaborating with the teams responsible for recurring services
Skills and experience sought
DEC or AEC in a relevant field or equivalent experience
3 to 6 years of experience in information technology, including significant experience in systems administration
Excellent command of spoken and written French
Active Directory
LAN/WAN environments
Firewalls, switches and wireless networks
Microsoft 365 and Exchange
Backup and security solutions
Experience with Cisco, Dell and Fortinet equipment
Strong skills in solving hardware and software problems
Basic knowledge of scripting (PowerShell)
Experience in change management, including risk analysis and mitigation
Desired profile
Excellent organization and autonomy
Rigour and attention to detail
Excellent management of priorities and stress
Quick learning ability and technological curiosity
Passion for information technology
Results-oriented and customer satisfaction
Good communication and collaboration skills
Logistics requirements
Availability for travel to clients' locations
Strengths
Experience in delivering IT projects
Experience in an MSP environment
Collaboration with project managers
Relevant certifications or training (Fortinet, Azure, Windows Server, etc.)
What we offer
Competitive salary based on experience
No salary cap
Opportunity for rapid advancement within the company
Investment within the company
Flexible teleworking policy
Offices located in Trois-Rivières
Dynamic and human-centered corporate culture
Reimbursement of personal work-related expenses, according to responsibilities and relevance (e.g., cell phone, internet, gas, etc.)
Stimulating and collaborative work environment
Diversity of clients and technologies
Real opportunities for career advancement
Practical application of learning to clients
Continuous skills development