Careers in IT services in Trois-Rivières at OKTO Solutions
IT services careers in Trois-Rivières at OKTO Solutions. We are recruiting IT technicians and system administrators in Trois-Rivières to support businesses with IT, cybersecurity, and Microsoft 365.
IT Support / Operations
This team encompasses the front-line roles responsible for providing technical support to users, resolving incidents, and maintaining daily operations. They ensure fast, efficient, and customer-focused service.
Level 1 IT Support Technician
Basic user support, quick resolution of simple incidents and ticket management.
Level 2 IT Support Technician
Advanced technical support, analysis of complex incidents and handling of escalations.
Level 3 IT Support Technician
Management of IT infrastructure, servers, Azure and security. Resolution of critical incidents and optimization of environments.
Systems Administrator – Projects / Integration
Implementation of IT solutions, Microsoft 365 migrations, Azure and infrastructure projects.
IT Technician (field/hybrid)
On-site and remote interventions, equipment installation and customer support.
Sales / Business Development
This team brings together the roles responsible for OKTO Solutions' growth. It identifies new opportunities, develops the B2B customer base, and offers IT solutions tailored to business needs. It plays a key role in customer acquisition and the company's strategic positioning.
Business Development Representative (B2B IT)
Customer development, needs analysis and sales of IT services.