You plan and deliver our SMB clients’ IT projects, from analysing their existing infrastructure through to go-live. A systems and projects administrator role in Trois-Rivières: firewalls, switches, wireless networks, Windows Server, Microsoft 365 and Exchange, deployed to industry security standards.
Systems Administrator and Projects
At OKTO Solutions, we value inclusion and diversity. We know that people who are neurodivergent or from underrepresented groups sometimes hesitate to apply when they don’t meet every listed requirement.
Our hiring decisions are based on experience, potential, and passion. If you would like to apply and need reasonable accommodations during the recruitment process, we encourage you to let us know. You are also welcome to share the pronouns you use at any point during the process.
About OKTO Solutions
With strong combined expertise in information technology, OKTO Solutions has established itself as a trusted partner in managed and co-managed IT services for Quebec small and mid-sized businesses. We support a bilingual client base across many industries and build lasting relationships grounded in trust, transparency and concrete results.
Our growth is driven mainly by referrals from satisfied clients, a testament to our commitment to delivering real business value. At OKTO Solutions, technology is never an end in itself. It is a lever to improve the security, productivity, and long-term success of the businesses we support.
Our ambition is clear: to become a Quebec leader in IT services for small and medium-sized businesses, helping our clients be better protected, more efficient, and ready for the future. In a mostly remote work environment, you will be part of a passionate, collaborative team focused on excellence. If continuous improvement and making a real impact for clients drive you, we want to meet you.
The role
OKTO Solutions is looking for a systems and projects administrator to join its delivery team. You are responsible for the analysis, technical planning and execution of a range of IT projects at our clients, working with internal teams and stakeholders.
This role is key to delivering structured, secure deployments that meet industry best practices.
A stimulating environment
Every day brings its share of new challenges. You will work in a dynamic environment where continuous learning, a wide range of issues, and quick adaptation are part of the daily routine. Your ability to manage multiple priorities will be put to good use to accelerate your professional development.
A variety of clients and environments
As an MSP, we work with a wide range of clients, industries and IT architectures. This environment is ideal for deepening your technical skills, strengthening your customer service approach and developing your professional judgment.
Hands-on experience in the field
In addition to remote support, you may be called on to work directly at client sites to put your knowledge into practice. IT specialists who demonstrate a high level of expertise can join a pool of on-site technicians, with compensation.
Remote
After the training period and once you have gained independence, you will be able to take advantage of our flexible remote work policy, with the option to work remotely or come to the office for events and team activities.
Key responsibilities
Technical project planning
Develop technical work plans based on the scope validated with the client
Define the steps, dependencies, timelines and technical constraints
Ensuring budget and deadlines are met
Environment analysis
Analyzing the client’s existing IT infrastructure
Gather all the technical information required to carry out the project
Identify potential risks, dependencies and issues
Deployment of IT solutions
Install, configure and deploy various IT solutions
Deploy environments such as firewalls, switches, wireless networks, Microsoft 365, Exchange, antispam solutions, backups, etc.
Applying security standards and MSP best practices
Documentation and follow-up
Produce and maintain clear, complete technical documentation
Update information in internal tools
Ensuring traceability of changes and configurations
Collaboration and knowledge transfer
Communicate changes effectively to the support teams
Ensuring a structured knowledge transfer at the end of projects
Collaborate with the teams responsible for recurring services
Skills and experience we are looking for
DEC or AEC in a relevant field or equivalent experience
3 to 6 years of experience in information technology, including significant experience in systems administration
Excellent command of spoken and written French
Active Directory
LAN / WAN environments
Firewalls, switches and wireless networks
Microsoft 365 and Exchange
Backup and security solutions
Experience with Cisco, Dell and Fortinet equipment
Strong skills in resolving hardware and software problems
Basic scripting knowledge (PowerShell)
Experience in change management, including risk analysis and mitigation
Who you are
Strong organizational skills and autonomy
Rigor and attention to detail
Excellent management of priorities and stress
Ability to learn quickly and technological curiosity
Passion for information technology
Results-oriented and focused on customer satisfaction
Strong communication and collaboration skills
Logistical Requirements
Availability to travel to client sites
Assets
Experience in delivering IT projects
Experience in an MSP environment
Collaboration with project managers
Relevant certifications or training (Fortinet, Azure, Windows Server, etc.)
What we offer
- Competitive salary based on experience
- No salary cap
- Opportunity for fast advancement within the company
- Flexible remote work policy
- Offices located in Trois-Rivières
- Dynamic and human company culture
- Reimbursement of personal work-related expenses, based on responsibilities and relevance (mobile phone, Internet, fuel, etc.)
- Stimulating and collaborative work environment
- Diversity of clients and technologies
- Real opportunities for professional growth
- Concrete application of learning at client sites
- Continuous skills development
Frequently asked questions about this role
The IT specialist works at the service desk and handles everyday incidents. The systems and projects administrator focuses on project delivery: analysing existing infrastructure, technical planning, deployment and knowledge transfer to the support teams.
A DEC or AEC in a relevant field, or equivalent experience, with 3 to 6 years of IT experience including significant experience in systems administration.
Firewall, switch and wireless network deployments, Microsoft 365 and Exchange migrations, antispam solutions, backups and a range of infrastructure projects for Quebec SMBs.
Yes. Travel to client sites is required, particularly for environment analysis and go-live work.
Fortinet, Azure and Windows Server certifications or training. Experience delivering IT projects, experience in an MSP environment and working alongside project managers are also assets.
Email info@oktosolutions.ca with your CV attached, or use the Apply for this job button on this page. If you need reasonable accommodations during the recruitment process, let us know. You are also welcome to share the pronouns you use at any point in the process.